Are you dre ading Monday morning? It’s fine that it’s hard to wake up. Your body may be telling you it wants more rest. But it’s not fine if you dread going ...

Have a friend with an Alexa-type device at home? Ever heard them say “Alexa off” and the streaming music instantly stops? It’s not something you soon forget....

Old TV shows used to start with “How was work today, honey?” when the breadwinner returned home for dinner and the dutiful spouse had their drink ready resem...

It shows as fixed. You believe it to be fixed. Don’t say it’s fixed. Customers want you to, you want to. Don’t do it. It’s not fixed IF: the issue comes back...

If you run a small business, you should view every check your company receives. Every single one. Here are 5 great reasons: you verify that your bank stateme...

On occasion you may have an opportunity to meet with people in positions of “power”. Perhaps in an interview, or you may meet a business leader, or celebrity...

You can achieve a best case scenario if you spend most of your time obsessing over the worst case scenarios. “Don’t worry be happy” may be a catchy song, but...

The best email application for you is web mail. Yes. Web mail. It’s not the same webmail that you used a few years ago. Why? It’s really fast. Many, many com...

“We don’t have the budget.” “It’s going to have to wait until the new fiscal year.” “We’re not at the stage where we can afford that.” You’ll eventually hear...

No one likes to hear “I told you so”. By the time you’re saying it, it’s too late. It’s ok that you arrive at a conclusion before someone else. They’re not r...

Who’s the most qualified person to write your training manual? Your most experienced employee? Most senior manager? They certainly know “how we do it” at you...

You don’t know when the recipient will get your message. If they get it tomorrow, you may find that your deadline gets missed. When using asynchronous proces...

There’s no question a VPN provides an added (and sometimes a much-needed layer of security in an insecure world. Using a computer to do corporate work in a p...

One of the more frustrating parts of the IT profession is project “duration”. Unlike pizza delivery where expectation (regardless of traffic, customer demand...

Has experience become a liability? “Work on your resumé” – “Gain more experience” – “Get some real-world on-the-job training” – many people were told this up...

Ask your newest hire to be on guard for this expression: “I was told…” – this expression is POISON for your business! It’s relatively harmless, right? Someon...

Travel to nearly any electricity-equipped room on the planet and you’ll know how to turn on the light. You don’t have to know the local language, or be train...

We’re often asked to research less expensive options because our clients “don’t want to pay that much.”  OH. That makes sense now, we thought you wanted to p...

Afraid about technology rendering your job obsolete? Here’s a fix: be able (you have to be certain of it!) to say one of these 3 phrases for nearly permanent...

5 star restaurants offer great service. They have an ideal ratio of employees to customers. They get to have great employees because they pay well. And they ...