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    Before you go...
    • Feb 6, 2019
    • 1 min

    Before you go...

    What do you bring home?
    • Feb 27, 2018
    • 2 min

    What do you bring home?

    Avoid the F word
    • Sep 29, 2017
    • 1 min

    Avoid the F word

    Is a creative solution a good one?
    • Apr 20, 2017
    • 1 min

    Is a creative solution a good one?

    Don’t thank someone for their time
    • Feb 19, 2017
    • 2 min

    Don’t thank someone for their time

    They’re annoyed. You’re annoyed. Why?
    • Jan 23, 2017
    • 2 min

    They’re annoyed. You’re annoyed. Why?

    Everything is urgent. That’s ok.
    • Sep 28, 2016
    • 3 min

    Everything is urgent. That’s ok.

    Customers want easy answers
    • Sep 1, 2016
    • 2 min

    Customers want easy answers

    Don’t buy the “no budget” excuse
    • Jul 25, 2016
    • 2 min

    Don’t buy the “no budget” excuse

    Say this instead of “I told you so”
    • Jun 21, 2016
    • 2 min

    Say this instead of “I told you so”

    4 ways to say “don’t worry” more effectively
    • Apr 8, 2016
    • 2 min

    4 ways to say “don’t worry” more effectively

    You lose patients when you lose patience
    • Mar 11, 2016
    • 2 min

    You lose patients when you lose patience

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    282 Second St. #400

    San Francisco, CA 94105

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