Before you go...
What do you bring home?
Avoid the F word
Is a creative solution a good one?
Don’t thank someone for their time
They’re annoyed. You’re annoyed. Why?
Everything is urgent. That’s ok.
Customers want easy answers
Don’t buy the “no budget” excuse
Say this instead of “I told you so”
4 ways to say “don’t worry” more effectively
You lose patients when you lose patience