We use Zendesk for tracking requests.
mann.com/portal for secure access to your project details
HELP US HELP YOU.
We'd like to help. So if you've been directed here, it means we want to remotely assist you.
Choose and click your operating system above, then double-click the downloaded TeamViewer application. It will give you a secure code to furnish to your consultant. You control who has access to your screen. And you'll see if and when they are connected.
If you have any concerns about this process, call your Mann account manager.