We use Zendesk for tracking requests.
mann.com/portal for secure access to your project details
HELP US HELP YOU.
We'd like to help. So if you've been directed here, it means we want to remotely assist you.
Select your operating system above, then install the downloaded application. It will give you a secure code (9-10 characters) to furnish to your Mann consultant. You control who has access to your screen, you'll see if and when they are connected.
If you have any concerns about this process, call your Mann account manager.