ONBOARDING

First impressions mean a lot. Here are some considerations when onboarding a new member of your team, whether they're in the office, completely remote, or hybrid.

Set up the accounts before they start

Your new teammate may not have begun yet, but you'll want their accounts included on important messages. Part of your setup checklist should be to create their email, group, and other cloud accounts in advance of their start date. 

Passwords can be delivered on their first day

Your passwords should be temporary and require a change upon first login. Make sure you check the expiration dates on certain accounts, as they may expire the temporary password if you make the account too early. 

Don't include the password with the device

If you deliver a laptop with the temporary password on a piece of paper, any porch pirate will have easy access into your corporate data. Instead, if you're sending a device to a new hire, hold onto the password information and provide it either to the hiring manager or give it to the new hire live on their first day.

Have extra equipment ready

You may receive a new device that's inoperable, or damaged in transit. Rather than scramble to fix it in time for your new hire's first day, have spare computers on hand just in case. You can use these as temporary loaners as well in case any of your existing computers need to be sent in for repair.

Consider replacing an old device 

New hires either get the newest equipment or they get older equipment, usually from previous employees. To ensure your existing staff is treated fairly, consider getting them the newer gear and rotating the other devices to the new staff. Who deserves the best hardware, the people who have already been with you the longest, or the newest member of the team?

Spelling isn't always right 

All it takes is one typo and everyone on your team may be using the wrong spelling of someone's name. Make sure you have the employee verify the spelling of their name before you set up all the accounts. Changing this after everything has been set up can be a time consuming (and embarrassing) process and can disrupt a person's first few days with your organization.