GLOSSARY
We are in a technical field, but that doesn't mean you should require a translator to understand what we are doing for you.
If you are seeing any jargon or acronyms that you're unsure of, this glossary might help. If the term is not on the list, just email us and we'll be happy to clarify it for you.
1PW 1Password
ABM Apple Business Manager
AD Active Directory
AWS Amazon Web Services
BDR Backup & Disaster Recovery
CP Crashplan
CRM Customer Relationship Manager
ISP Internet Service Provider
KT Knowledge Transfer / Documentation
LAN Local Area Network
MDM Mobile Device Manager
PBX Phone System
QBR Quarterly Business Review
RMA Return Merchandise Authorization
SLA Service Level Agreement
WAN Wide Area Network
WS1 Workspace One (from VMWare)
ZD Zendesk
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