Mann Consulting

The Problem

One morning at M.Gould & Co., work stopped before it began. The Designers couldn't open their graphic files. The Account Managers couldn't print their documents. The Producers couldn't access their schedules. Some time earlier, the file server had crashed, disabling their network, blocking employee access to files, and arresting all company productivity

"A company the size of M. Gould relies heavily on their server. It's essentially where everyone keeps their work. If employees don't have access to their files, all work stops. It gets very expensive very fast."

Matt Furlong
MC Consultant

"When I called Mann Consulting, they responded immediately. I explained the problem to a consultant at 8:25 and everyone was working again at 8:55."

Dennis Stevens
M.Gould & Co.

The Solution

Dennis Stevens, Operations Manager at M. Gould & Co., called Mann Consulting immediately. After diagnosing the problem over the phone, an MC consultant contacted a consultant in the field. Working together, they had the server back up within 20 minutes. Before M. Gould's employees arrived, before the client meetings, before the workday began, Mann Consulting had resolved the issue.

Contract Clients

Mann Consulting responded to M.Gould's situation within minutes of the server crash. This immediate attention is just one benefit of being a contract client at Mann Consulting. Contracts guarantee your company a specified number of consulting hours each month depending on your IT needs. In addition to weekly consultation, Mann Consulting provides phone and email support and a priority response in emergency situations.

Contact Us

Contract clients are our highest priority. Regularly scheduled appointments allow us to catch IT issues before they become problems. If you are interested in becoming a contract client or learning more about the program, please contact us at support@mann.com.

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