There's no shortage of articles and explanations about how smartphones are causing serious focus or attention problems - but if you are prone to be forgetful or lose focus, there…

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Your phones are down. Phone outages occur in nearly every small business, and here are 4 ways you can reduce the likelihood or impact of an outage.

1) First, expect to have issues…

Try this simple exercise: pretend one of your employees changes their name from Jennifer to Jessica. How many places do you need to make that change? Payroll? HR portal? Timesheets? Job assignments?…

Your best client. You know, the one that's kind, polite, patient, appreciative, punctual, generous, understanding, and empathetic. 

You love seeing them. You ask yourself (and your coworkers) why everyone can't be like…

You should brush your teeth more.
You should exercise more.
You should pay your electrical bill.
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Wait a sec. Those are all normal "should" but the electrical one isn't. Why? Oh, that's right.…

You might think that name the Starbucks employee writes on your cup is so they can call out your name or avoid having someone pick up the wrong beverage from…

Yes, all of them. No, you say, that's going to take too long. It won't be immediate, but just google "identity theft" and you'll find the time is well spent.

Password…

The coupon drew me in. 25% off any lunch item. So I ordered my chicken sandwich and chose my side, turkey chili.

Tried to pay the woman who took my order,…

Customers begin a sales process with skepticism. Their job is often to sort out the facts from the fiction, and because the salesperson's interests aren't always aligned with the customer,…

 

Many small business owners are reluctant to put their data in the cloud, fearing security breaches, data loss, and system-wide outages.

How can you prepare or prevent this?

You can't completely prevent…